Customer Support
For all support inquiries, please submit a support ticket by visiting our Support Website.
We'll respond to your inquiry within the next 24 hours.
We'll respond to your inquiry within the next 24 hours.
Addition Support Options
Experienced an Issue/Bug
If you believe to have experienced an issue/bug with a product that you purchased, please report the issue to us so we can help you resolve the problem. When reporting an issue to us, please be as descriptive as possible — providing details such as:
- The name & version of the product affected by the issue/bug
- What the issue/bug is that seems to be occurring
- What you were doing moments before the issue/bug occurred
- If you're able to reproduce the issue/bug, please provide us the steps
Main Store / Redeliveries
Our main store is located in the Nexus Mall, located in the region: Silesia
If you're seeking to have a product redelivered, visit our main store and access the redelivery board to see if you're eligible for a redelivery. If you require support, please submit a ticket and we'll be happy to help.
Marketplace Store
You can visit our Marketplace Store here.
Our Policies / FAQ
For a complete overview of our Store Policies, please visit here.